Giới thiệu
Hello, I am Minh Tuan, I graduated from Van Lang University Major: Tourism Hotel Management. I am looking for a hotel manager position.
Kinh nghiệm làm việc
1Billiards Club Dalat
10/2021 - 03/2022
Manager
- Arranging and assigning personnel.
- Check, replace and upgrade billiard tables.
- Solve customer situations.
- Inventory check and import commodity.
- Business guidance, regulations from superior to employees.
- Time keeping and employees salary management.
- Report monthly business results to the Club owner.
2A25 Hotel Group
09/2019 - 09/2021
Deputy Rooms Division Manager
- Arranging and assigning personnel at the branch.
- Check room facilities to ensure customer service.
- Replace and upgrade hotel rooms.
- Support FO & HK departments to solve customer situations.
- Secure legal papers with relevant authorities.
- Business guidance, regulations from superior to employees.
- Report business results to the board of directors.
3A25 Hotel Group
02/2019 - 09/2019
Receptionist
- Check in - check out with customers.
- Receive and advise customers about the service.
- Arrange reservation from OTA.
- Support, communicate with departments to achieve work efficiency.
- Follow business operations as indicated.
- Report daily business results.
4Tan Son Nhat Hotel
04/2018 - 11/2018
F&B Staf
- Work in shifts arranged by the manager.
- Receive Order information from customers.
- Serving customers according to standards.
- Support other departments.