Mô tả công việc

- Represents the hotel to the guest throughout all stages of the guest's stay. Determinates a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible.
- Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out's , Foreign currency exchange etc.

Quyền lợi được hưởng

Salary: Negotiable, depending on candidates' knowledge, skills, attitudes and experience.
Other benefits: Information will be provided after successful interview.

Yêu cầu công việc

- At least 1 year experience in front office
- Good interpersonality skills and outgoing, friendly.
- Strong in English communication skills and ability of speaking.
- Second foreign language is an advantage.
- General knowledge of the city where hotel is located and its attractions.
- Extensive knowledge of the hotel, its services and facilities.
- Good command of Microsoft Office tools.

Thông tin khác

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