Mô tả công việc

- Plan and co-ordinate the provision of friendly, efficient services to VIP guests
- Schedule activities for VIP guests
- Plan and co-ordinate all promotional activities targeting key clients.
- Trace relevant statistics about key clientele.
- Co-ordinate and supervise all activities for VIP guests.
- Assist with check-ins/check-outs of VIP clients.
- Greet VIP Guests upon arrival.
- Cover guest relations desk.
- Assist VIP guests with airline bookings and reconfirmation’s.
- Assist all departments in being receptive to the needs of VIP guests.
- Attend recreation activities when necessary.
- Plan and conduct VIP group and function rundown meetings.
- Assist in any other duties when required by the Guest Relations Manager.
- Assist with translations (information; guest directory; menus etc.) as required.
- Provide feedback from VIP Guests to Front Office Manager for action.

Quyền lợi được hưởng

Salary: Negotiable, depending on candidates' knowledge, skills, attitudes and experience.
Other benefits: Information will be provided after successful interview.

Yêu cầu công việc

- Good communication skills.
- Good writing skills.
- Good Interpersonal Skills.
- Proficient in the use of Microsoft Office and Front Office System.
- Problem solving and organizational abilities.
- Fluent in English.
- Second foreign language is preferred
- Diploma or Vocational Certification in Hotel Management, Business Administration, English or related field.
- 1 years experiences in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.

Thông tin khác

CVs please send via email: careers@dolcehanoigoldenlake.com
Or hotline: 0243.365.9999 (ext. 1713)