Mô tả công việc
JOB OVERVIEW
• Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
DUTIES AND RESPONSIBILITIES
• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Supervise cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Establish and instruct staff in cash security procedures
• Deal with irregular payments
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Assist with menu and wine list creation
• Supervise functions
• Supervise outlet service
• Prepare and deliver training
• Work with Superior on manpower planning and management needs
• Work with Superior in the preparation and management of the Department’s budget
Quyền lợi được hưởng
- Uniform & Laundry
- Duty Meals
- 14 Annual Leave/Year
- Full Insurance policy per current labor law.
- Accident Insurance 24/7
- Monthly service Charge
- Annual Health Check
- Participating job training, skill training by international hotel standards.
- Hotel's Activity
- Other benefits per Vietnam labor law.
Yêu cầu công việc
Required Skills –
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the
Company.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Problem solving and training abilities.
Qualifications –
• Diploma in Hotel Management, Food & Beverage, or related field.
Experience –
• 1-2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.
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